Return Policy

10 Days Easy Return Policy  

We always try our best to make your purchase with Maiora a seamless and you truly  love your new jewellery. For any reason if you’re not satisfied with the jewellery, we offer 10 days easy return policy of your purchase. A full refund will be issued after deducting ₹1,000 per product to cover delivery and processing charges.

 Eligibility for Returns  

To be eligible for a return:

         ♢ The item must be unused, unworn, and in its original condition.

         ♢ It must include:

                  ◎ Original packaging

                  ◎ Jewellery box

                  ◎ Invoice/bill

                  ◎ Diamond and Jewellery certification

         ♢ The return request must be made within 10 days from the delivery date.

Return Process  

1. Initiate Your Return

        Call our customer care on +91 97253 32266 / +91 97259 60266 or Email us at info@maioradiamonds.in within 10 days of receiving your order. Share your order ID and reason for return.

       2. Return Authorization

          Our team will confirm return eligibility and share return instructions.

      3.  Pack Your Jewellery

          Safely pack the product with all original items (box, invoice, certification).

     4. Confirm the Shipment

         ♢ Once you're ready with packaging our team will arrange pick up through our logistics service and bring it back to Maiora Diamonds.

         ♢ This shipment will insured and trackable by our logistics partner.

     5. Refund/Exchange

           Once we receive and inspect the return:

           ♢ Refunds will be issued to the original payment method within 21 business days.

           ♢ You can choose to receive a store credit or exchange if you wish.

Policy Updates

Maiora Diamonds reserves the right to update or modify these policies at any time. We encourage our customers to review the policies regularly to stay informed. Any changes will take effect immediately upon being published on our website: www.maioradiamonds.com. In the case of any significant updates, a notification will be displayed here to inform you that the policies have been revised

Registered Office

Maiora Diamonds LLP

Shop No. UG 11-12, Ascon City,

Opp Maheshwari Bhawan,

City Light Road, Surat

Gujarat, India - 395007

Contact Number: +91 97253 32266 / +91 97259 60266

 Email ID: info@maioradiamonds.in.

Our Promise

We stand by the quality of our lab grown diamond jewellery. If there’s ever an issue with your order, such as receiving the wrong item or a manufacturing defect, we’ll take full responsibility and resolve it as quickly as possible—your satisfaction means everything to us.